Your payment is pending
Updated
The pending page means SomHack is still checking your payment. It is not a request to pay again.
While we confirm it
The page says We're confirming your payment. Keep the page open and follow its status. It moves on when the result is ready. If a request appears on your phone, approve or decline it there.
No need to pay again. Paying again won't speed it up.
If the payment is confirmed but your access is still being applied, you may see Switching on. Your confirmed payment is saved. Do not pay again during that step either.
If the result is still unclear
The page may show We couldn't confirm this payment after the payment check. That does not always mean the money failed to go through. Read We couldn't confirm your payment before trying another payment.
If money left your wallet
Do not send another payment. Contact support and tell us the time and the number you paid from. Include the payment reference if you have it. Do not include your wallet PIN, password or card details.
If both payments for the same plan go through, the second adds another 30 days. If you would rather have a refund, contact support. Refunds are handled manually by staff.